InfoHole

Ha, I had this same exact problem and closed my account. Etrade is going downhill, 5 or 10 years ago they were really good, but they don’t seem to have updated their site or services much since.

I told you not to sign up with them! oh well that sucks man.

I had the same problem about a year ago at tax time too. I moved to another provider, really once you move you will notice what else etrade lacks (profit and loss reports etc).

Gordon, let me know which broker you switch to, I was just about to fill out my etrade forms.

I closed down my etrade last year with all their financial worries, the lacking site features were just one of many reasons to leave them. As you noted adding an export feature is less than an hours programming job (take existing account history code, add limits to the query, output in csv).

Hey, dan from the trader forums. Switch to iweb, you will be more than happy.

Geees, amazed that they don’t have an export feature. An online service without any online features. lol what a joke.

Don’t get me started on Etrade (I had this same problem a month or so ago), not only that but they BACS’ed my funds to my correct number with an incorrect sort code! They said I must of filled out my application incorrectly, so I faxed them a copy of it showing that all was correct, muppets!

I feel your pain Gordon, creating P&L manually AND having to manually copy the data is ridiculous. If they offered export you could use one of the many free programs to calculate taxes etc. I almost fell into the same trap as you, but I called up and asked about the feature before signing up and the person on the end of the phone had no idea what “export” or “csv” or “excel” was so I hung up the phone and signed up with another broker.

Thanks all of you for the valuable comments.I hope etrade does something about this problem urgently otherwise they will loose more customers including me Dr.Beg

Anyone suggest a good internet trading site then, I nearly registered with etrade until reading here. Also suggestions for a good US internet trading site would be nice.

I would suggest http://www.scottrade.com/ for your US trades and https://share-dealing.iwebsharedealing.co.uk for your UK trades.

Hi Guys
I am having the same problem as above.
Just one question:
How do I transfer my shares from etrade to another service.

Regards

Roland

You will need to contact the new broker and they should be able to handle the transfer for you.

Chaps,

May be they have noticed this website for I spoke to their customer services and they stated they can send a consolidated tax cert around April if requested(saying that the original guy for new accounts first stated “No we don’t” but I persisted he ask further)?

@Suki
The Consolidated Tax Certificate (CTC) details all dividend payments received between the period of April 6th to April 5th of the following year.

It does not detail all of your trades, nor profit/loss for the year.

On your tax return you need to detail all of your trades and the profit and loss made on each, hence the need to be able to download the data from etrade.

Thanks for the info. I was just looking to setup an account myself. I came across your post and then called Etrade. Sure enough they have no idea why you would even want to download the data, and they don’t offer a download. What a bunch of idiots!

Anyway, thanks for saving me the hassle of signing up. I went with iweb per your recommendation.

Donna

I have traded in Australian shares for years using the Australian version of Etrade. I then opened an Etrade UK account because it was cheap and thinking the website would be very similar. It wasn’t. The Australian version is much better. Australia is leaving us behind. I may have a look at iweb.

I’ve been thinking of switching from etrade but I’m not located in the UK and iweb only allows accounts from UK and Channel Island residents. Any other suggestions?